c u s t o m e r m a g a z i n e o f s c h r a c k s e c o n e t vw polen fire protection for ultra- modern car factory high-tech production safety technology made in germany smart data services interview: the quality of the data matters december 2017 pa g e 0 4 pa g e 0 8 pa g e 1 6
s ta r t // pa g e 0 2 editorial dear customers and business partners, 20 years ago, the swiss secu- ritas group joined our company. since the contract was signed, schrack sec- onet has been an integral part of an international company that o!ers di- verse security solutions. of particular value for us is the intensive collabo- ration within the group: for example, we coordinate with our sister compa- nies during the development phase of new ﬁre alarm equipment. hekatron, the innovation pioneer from sulzburg in germany, produces all of our state- of-the-art products. in our lead story on page 8, you can read more about the highly automated production facility in the heart of europe, which ensures both top quality and short lead times. features of the new generation automated production and digitisation are megatrends that characterise the technology of the future, not only in the high-tech sector; digital applica- tions were also the central theme at this year’s medica, the leading exhi- bition for the medical industry. we pre- sented the newest generation of our nurse call system visocall ip which among others, grabbed the interest of numerous visitors with its new rfid features. you can read more about the fair on page 15. web-based control we can also present you innovations in ﬁre protection : alongside on page 3, you can read all there is to know about the newest generation of our integral browser, which now makes it possi- ble to operate ﬁre alarm systems with even greater convenience and ﬂexibility from a computer. digital perspectives fittingly, i am pleased to be able to recommend you two exciting com- mentaries that take a look at digital demands and technical solutions of the future: on page 16, professor ste- fan grünwald from the university of applied sciences in graz takes you to the world of smart services in safe- ty technology. on page 17, our product manager for communication systems, christian wimmer, informs you about the latest developments in the area of e-health and the digital patient. finally, i wish you all the best for your christmas holidays and look forward to working with you again in the new year. yours truly, wolfgang kern imprint owner and publisher: schrack seconet ag security and communication systems, eibesbrunnergasse 18, 1120 wien responsible for content: rosa maria seilerbeck / schrack seconet ag project manager: brigitte sator / schrack seconet ag editor: alexandra kropf / kropf kommunikation creative design / art direction: jo santos / nea design services production: schwechater druckerei-seyss gmbh person of contact: brigitte sator / schrack seconet ag, phone +43 1 81157-1202, firstname.lastname@example.org, www.schrack-seconet.com publication frequency: 3 times per year r e g r e b m a r b r e b o r e t l a w / n o c o o m : o t o h p content pa g e 0 6 hoerbiger new campus with top class ﬁre protection pa g e 1 3 integral wan new era for the networking of ﬁre alarm systems pa g e 1 5 medica highlight visocall ip with rfid technology
n e w s // pa g e 0 3 with integral browser, ﬁre alarm systems can be conveniently operated from a computer. following a relaunch, the web application now has the same look & feel as the sister app, integral mobile. controlling ﬁre alarm systems is now even more ﬂexible and convenient. always up to date on all terminal devices display everywhere, local interventions schrack seconet is further developing its online range: integral browser makes it possible to display and con- trol an integral ip ﬁre alarm system within a browser. the web application is accessed directly in the browser and does not need to be installed on the computer. all popular programs are possible: mozilla firefox, internet explorer, google chrome and safari. security takes top priority – the data is saved in the secure online platform, the in-house cloud of the securitas group in switzerland, which meets the highest security requirements. another special security feature is the geo area: this mechanism makes it possible to access information from everywhere but make interventions locally only - in the deﬁned area around the ﬁre alarm system. this area is also displayed on a map in the application. control on all devices seamless working and information at any location - this becomes a reality with the integral browser and integral mobile appli- cation. the operation of ﬁre alarm systems is therefore not bound to speciﬁc devices. users only need to register once and can then use both applications with the same access credentials. integral browser is ideal for displaying and controlling systems from a computer work- station. the application is also perfect when integral mobile cannot be used, such as for employees without a mobile phone or for areas with poor mobile reception. the inter- face and operating logic are identical in both applications; they have just been completely overhauled and replace the previous applica- tions iacmobile and iacmobile web. both programs are also tested by the test centre for fire protection engineering. self-services with ﬂexible functions many of the tasks involved in the remote access of ﬁre alarm systems can be solved particularly easily from a computer, such as the administrati- on of email messages, the creation of users or the changing of passwords. all this is possible with integral browser, which means that users can perform numerous tasks conveniently and efﬁciently themselves. in addition, integral mobile provides a practical overview, as multiple windows can be displayed together on the dashboard: display and operating panel, event list, accesses of devices or the geo area. integral browser is also helpful for documentation and re- porting - with many ﬁlter and evaluati- on functions. when performing control actions, the name of the system is always displayed in the header. this ensures that the steps are also set on the correct device.
on an area the size of 300 football ﬁelds, schrack seconet has been implementing extremely advanced ﬁre alarm systems. network of trust fire protection at volkswagen in poland all production sites of volkswagen in poland are equipped with ﬁre alarm systems from schrack seconet – the three existing locations in poznan as well as the new factory at września. antoninek swarzędz-jasin poznan wilda białężyce września up to 100,000 vehicles can be manufactured in the new factory each year, with the focus being on commercial vehicles.
b es t p r a c t i c e // pa g e 0 5 the new generation of ﬁre protection g a e g u e z r h a f z t u n n e g a w s k l o v w v / s b o : v olkswagen has built eu- rope’s most modern car factory at września in un- der two years. a good 800 million euros were invested in the project, more than any other foreign invest- ment in poland. up to 3,500 workers were employed on the large con- struction site – among them spe- cialists from schrack seconet, who equipped the site with ﬁre alarm systems to the latest standards. in doing so, volkswagen decided to col- laborate with a proven partner once again, since all other production sites in poland are equipped with ﬁre alarm systems from schrack seconet. fire protection for all factories since 1993, volkswagen has built up extensive production capaci- ties around an existing factory site in poznan. there were good rea- sons why the company continued choosing schrack seconet for the ﬁre alarm systems: “our ﬁre alarm systems have proven themselves to be technologically advanced and re- liable in long-term use. also impor- tant for volkswagen: with our local network of technical specialists, en- gineers and safety experts, we can ensure well-versed implementa- tion and ongoing support,” explains grzegorz cwiek, head of schrack seconet poland. the new factory in września is around 50 kilometres from the site in poznan. the production site was quite literally established on a green meadow and is 220 hectares in size – an area equivalent to 300 football ﬁelds. at full capacity, up to 100,000 vehicles can be produced each year; volkswagen is now producing the new generation of the crafter here, which has just been named inter- national van of the year and comes packed with formula 1 technology. diverse detection technologies concerning technical ﬁre protec- tion, special challenges had to be overcome for the seven production halls and numerous other buildings: the factory halls are more than 11 metres high. following an exhaus- tive evaluation, the special ﬁre alarm asd 535 from schrack seconet was found to be the ideal solution and a total of 300 systems were installed. they meet the speciﬁc requirements for extensive building complexes with high rooms in poland, are ex- tremely reliable in ongoing opera- tions and simplify maintenance and servicing. in addition, the high de- gree of detection precision of the asd 535 minimises interruptions to the production process. grzegorz cwiek explains: “the asd 535 can detect a ﬁre in its very early stag- es, allowing it to be tackled without delay. production is therefore only brieﬂy interrupted and can be quick- ly resumed. “with our local network of specialists, we are able to en- sure experienced implementation and ongoing support.” grzegorz cwiek, head of schrack seconet poland s o t o h p the most modern car factory in europe is protected with asd 535 special ﬁre detectors. one of the largest networks in poland the goal in the office area was to satisfy other requirements – these buildings are monitored with the multi-sensor detectors mtd 533x. for ex zones, such as the fuel store, special precautions were taken in accordance with atex standards. zener barriers are used to protect against explosion, while the ﬁre alarms are protected against ﬂy- ing sparks. the ﬁre alarms are con- nected to a total of 22 integral ip ﬁre alarm control panels, which are connected to each other by a ﬁ- bre optic cable. all components are visually presented and controlled via two secolog control stations. “with this we have implemented an extremely advanced installation in września. together with the oth- er production facilities in poznan, volkswagen now has one of the biggest networked ﬁre alarm systems in poland,” emphasises grzegorz cwiek.
b es t p r a c t i c e // pa g e 0 6 full protection for hoerbiger in seestadt aspern the new hoerbiger building in seestadt aspern is very welcoming. the ﬁre protection technology is provided by schrack seconet. t he compressor equipment specialist hoerbiger moved into its new head office in vienna’s seestadt aspern district in mid-2016. around 500 employees from three di!erent sites in vienna are now accommo- dated in a shared, 24,000 square metre campus with an ultra-modern production facility for valves, valve plates and hydraulic components, an innovative research and devel- opment department and adminis- tration section. production plant, research and devel- opment as well as administration are designed compre- hensively with mul- tiple modern sen- sors that reliably detect and assess smoke and heat. fire protection of the highest standard the ﬁre protection systems for the entire complex are provided by schrack seconet. official require- ments necessitated full protec- tion, resulting in all rooms being equipped with over 1,000 multiple sensor detectors of type mtd 533x. perfect interplay between the ap- pointed electrician and the tech- nicians at schrack seconet was extremely important, especially in the nine metre-high production halls, which required the use of cherry pickers. networked safety the multiple sensor detectors, which detect and analyse both smoke and heat, are monitored by four networked integral ip ﬁre alarm control panels. as you’d ex- pect from schrack seconet, the en- tire ﬁre alarm system has a fully redundant design to ensure maxi- mum reliability. also centrally in- tegrated into the ﬁre alarm system is the schrack seconet integral ex- tinguishing control unit which is installed in the server room in the basement, this controls the gas extin- guishing system there as well as the monitoring of the sprinkler system.
b es t p r a c t i c e // pa g e 0 7 electronic protection for psychiatry f ollowing the departure of the 5th psychiatric depart- ment from the otto wag- ner hospital in 2014, patients with primary registration in the 3rd, 4th and 11th districts as well as home- less patients whose surnames be- gin with an m, n, s or b, and patients who could not be identiﬁed at the time of acceptance (nameless), have found a modern home near to where they live in the annex of the rudolf- stiftung hospital in vienna’s land- strasse district. three departments of 20 beds each have been set up, together with a day clinic, a liaison service and an initial assessment/ crisis intervention facility. securi- ty and comfort are provided using technology from schrack seconet. visocall ip and securwatch ip the ip-based light signal system vi- socall ip is installed throughout the new building. full monitoring is provided by the securwatch ip system for disorientated persons. all doors, stairwells, the lift and the ter- race on the ﬁfth ﬂoor are equipped with electromagnetic readers. if necessary, disorientated patients are given wristbands. the system au- tomatically indicates when some- body leaves a predeﬁned area. care, medical and therapeutic sta! are equipped with threat alarm badges. in dangerous situations, an emer- gency call can be made at the press of a button. both systems on a single screen while visocall ip and secur- watch ip are already becoming increasingly integrated, the rudolf- stiftung takes things one step fur- ther: both systems are graphically displayed at all support points on a shared screen, so that each call for a nurse and each alarm is clear- ly visible in a schematic layout. the alarm server of the hospital associ- ation, the body responsible for the rudolfstiftung, is also integrated. this makes it possible to read o! the name of the person who made the emergency call and their location on the display of the dects. thanks to modern technology, this signiﬁcant- ly increases security for everyone in the building. r e g r e b m a r b r e b o r e t l a w / n o c o o m : s o t o h p the ﬁre protection system was installed and commissioned without encountering any issues. good collaboration following a challenging installation and commissioning phase due to the height of the halls, which passed of without issue thanks to the fan- tastic preliminary work done by the electrician from the word go, the ﬁre protection at the new location of hoerbiger functions to the full satisfaction of everyone. i r e n e t s t r e p u r : o t o h p
f o c u s // pa g e 0 8 made in germany f i r e a l a r m eq u i p m e n t f r o m s c h r a c k s ec o n e t i s m a n u fa c t u r e d i n t h e g r o u p o f c o m pa n i es w i t h a h i g h d eg r e e o f a u t o m at i o n . p r o d u c t i o n ta k es p l a c e c e n t r a l ly at h e k at r o n i n s o u t h e r n g e r m a n y. t h e s i s t e r c o m pa n y m a n u fa c t u r es t o p - q u a l i t y e l ec t r o n i c d e v i c es w i t h s tat e - o f -t h e - a r t t ec h n o l o gy – b ec a u s e p r ec i s i o n d o w n t o t h e s m a l l es t d e ta i l i s a c r i t i c a l fa c t o r i n t h e f i e l d o f s a f e t y e n g i n e e r i n g . isation is a prerequisite for consist- ently high product standards and justiﬁable production costs. that makes it possible for us to produce in central europe with high quali- ty and competitive prices,” explains wolfgang kern, general manager of schrack seconet. production and development collaborate closely to make products that are perfect down to the smallest detail. no more and no less - that is the claim. “we have deliberately chosen central europe for the location. producing here is an important factor for the high quality of our products,” empha- sises wolfgang kern. before a schrack seconet prod- uct makes it to market, it must go through several steps: the devel- opment and production team ex- haustively test whether a new de- velopment will survive the rigours of many years of practical use. to this end, hekatron operates the most modern ﬁre laboratory in eu- rope. once again, close coordination proves its worth here: “development and production work without lan- guage barriers and in the same time zone. we don’t have to worry about coordinating with others either very early or very late in the day, and can solve issues quickly without any hold-ups,” says michael roth, man- aging director of hekatron manu- facturing in sulzburg. f ire alarm systems from schrack seconet secure fa- cilities around the world, but everything can be traced back to headquarters in vienna: all sys- tems are developed here, and here is where the advantages of the inten- sive collaboration within the securi- tas group become apparent. during the development phase, the team at the competence centre for ﬁre de- tection and communication sys- tems in vienna works closely with the specialists of the sister compa- ny hekatron in germany, where the products for ﬁre alarm systems are manufactured. many di!erent is- sues are solved together: with which components, can the required qual- ity standards be achieved? which producer is used for plastic parts? how can a device be manufactured in the fewest manipulations? which design criteria are important? how can a device be assembled even more easily? central european quality “we invest a lot of time and ex- pertise into development for good reason: a high degree of industrial- “we have deliberately chosen central europe for the location. producing here is an important factor in the high quality of our products.” wolfgang kern, general manager of schrack seconet high degree of delivery ﬂexibility the short distance between produc- tion and development delivers time and cost beneﬁts across the entire product life-cycle and is also a plus for the ability to deliver. “the de- mand for products often develops di!erently than planned - so it’s an advantage when you don’t have to wait for eight weeks for a container from the far east, for example,” says wolfgang kern. the regional prox- imity creates a high degree of ﬂexi- bility - products can be called for at short notice and rapidly delivered. made in germany therefore means an efficient, ﬂexible value creation chain of the highest quality. innovation pioneer with ﬁre protection hekatron has been producing ﬁre detection equipment in the south- ern german state of baden-würt- temberg for more than 50 years. the company has long been con- sidered a bellwether of the indus- try and invented the ﬁrst european smoke detector based on the scat- tered light principle. hekatron is counted among the most important
during production a workpiece is moving with the specialist worker from station to station. components are soldered directly to conductor boards, in addition to the automatic installation, some parts are applied manually.
f o c u s // pa g e 1 2 since 2015, production is in a new production hall with ﬁve assembly lines and four fully automated robot systems. employers in the region and invests consistently in the location - a new production hall was put into oper- ation as recently as 2015. with ﬁve ultra-modern assembly lines and four fully automatic robot systems for assembly, the factory is state of the art, the infrastructure good, and the partnership with suppliers opti- mally organised: “we work very well with our manufacturers. this ena- bles us to also react quickly to ﬂuc- tuations in demand. we can procure plastic parts ﬂexibly from region- al manufacturers. for components that come from further aﬁeld, we have very good distributors. we can source electronic parts “just-in-se- quence” from consignment ware- houses. hekatron achieves maximum functional certainty and precision for the produced high-tech devic- es with the very latest production standards. assembly is organised according to the one-piece ﬂow is- land concept: it involves a work- piece moving with the specialist worker from station to station with- in a speciﬁc section. proven quali- ty routines ensure that only ﬂawless products leave the factory. for example, circuit boards are tested using in-circuit tests. identiﬁcation with the products apart from safety devices for the group of companies, hekatron also produces electronic assemblies for other companies. this second mainstay ensures a continuous high utilisation level of the three-shift i g n r u t c a f u n a m n o r t a k e h : s o t o h p operation and brings further cost re- ductions to production. the strate- gy is successful: the site generated a ﬁfth more in sales last year than planned and increased its head- count. the strict focus on quality contributes to the company’s suc- cess. “we produce safety equipment. what we manufacture can make the di!erence between life and death. this knowledge makes us identify with the products in a totally di!er- ent way,” says roth with conviction. the closeness to the products applies to hekatron as much as it does to schrack seconet and does not end with sales but accompanies systems throughout their entire life-cycle. component management is an important link in this chain – indeed, it is central for single-source components. schrack seconet also acts proactively when it comes to spare parts. much is added to stock in good time to ensure long-term use of a product. “we produce safety equipment. what we manufac- ture can make the difference between life and death. this knowledge makes us identify with the products in a totally different way.” michael roth, managing director hekatron manufacturing bellwether of the industry fire alarm systems for the 21st century fire alarm equipment from schrack seconet is manu factured in a mul- ti-stage process. the start and end of this process are the headquarters in vienna: this is where the ﬁre alarm systems are developed and where each of them is conﬁgured before they are dispatched around the world - each system is assembled according to the speciﬁc project requirements. the systems and ﬁre detectors are produced at the sister company hekatron in baden-würt- temberg. hekatron manufactures around 7.5 million electronic devices a year – including over 1 million system detectors. certiﬁcations to iso 9001, iso 14001, kta 1401 and atex document the high standards in quality management.
s o l u t i o n s // pa g e 1 3 s o l u t i o n s // s e i t e 1 3 the premium network integral wan brings a new dimension to the networking of fire alarm systems: several lo- cations and systems of differ- ent generations are connected to each other via ip technology. w ith integral wan, schrack seconet pre- sents a whole new networking concept that makes the linking of ﬁre alarm systems a great deal easier. to achieve this, integral wan uses not only proprietary but also third-party, ip-based networks. “even highly complex networks across site boundaries can now be cost-efficiently realised as no con- verters, power supply units or addi- tional cables are required,” explains alexander schober, product manag- er for ﬁre alarm systems at schrack seconet. 5 1 0 2 m o r f / k c o t s i : o t o h p a safe investment and scalable networked ﬁre alarm systems can therefore be set up efficiently, cen- trally administered and ﬂexibly en- hanced. “the various generations “integral wan is state-of-the- art technology and guarantees system opera- tors a high de- gree of invest- ment security and scalability.” alexander schober, product manager at schrack seconet managed from a central control sta- tion,” says schober. the individual control centres are also conﬁgured conveniently from a distance: soft- ware updates or shutdowns are sim- ply performed remotely. locations do not have to be visited specially. flexible networking solution integral wan also provides a free choice of transmission method: whether copper, ﬁbre optic or eth- ernet connections, the data can be transferred via all channels. over- all, the big advantage of integral wan is ﬂexibility: the network- ing concepts can range from a ring structure, which can also be given a double redundant design, to a tree- shaped network. the ideal architec- ture is therefore selected according to the requirements on site. both the topology and the technology of the transmission channel can be freely selected between the individual ﬁre alarm systems. finally, integral wan also makes it possible to distinguish between management and information. re- garding standard-compliance instal- lation in accordance with speciﬁc national provisions, it is important that the control and the alerting con- tinue to take place locally - in this case, integral wan only performs the forwarding of information. of control centre can be connect- ed to each other without any prob- lems; even an existing seconet can be incorporated. integral wan is state-of-the-art technology and guarantees system operators a high degree of investment security and scalability,” clariﬁes schober. fire alarm systems can grow ﬂexibly and be gradually modernised since old and new technologies can be used together. distributed locations an integral wan can connect up to 100,000 data points with each oth- er, while 254 ﬁre alarm systems can be networked together. a single sys- tem can therefore be associated with up to 16,000 data points - ﬁre detec- tors, ﬁre control systems, etc. this makes integral wan ideally suited for large areas, as well as for distrib- uted locations - such as companies with a branch network, or the di!er- ent public buildings of a municipal- ity. “even unmanned locations such as power stations can be perfectly
s h o r t c u t s // pa g e 1 4 event in graz smart services for building security smart services for building security was the slogan of an event organised by schrack seconet in septem- ber 2017. the conference at graz airport focused on new it-based offers generated by the digital shift and the solution of associated security-related issues. the speeches approached this key topic from a variety of angles. customer service 4.0. first to speak was professor stefan grünwald on the topic of “innovation motor smart (data) services”. intelligent software-based services have been a focal point of his research and teaching activity for quite some time – more on the pre- sentation can be read in the interview with professor grünwald on page 16 of this magazine. in his slot, rené türk, product manager for information systems at schrack seconet, addressed the prospects for custo- mer service under the sign 4.0. starting with the fun- damental changes caused by digitisation, he shed light on the concrete potential for customer service: the networking and provision of new services enable new customer experiences with self-service and one-stop shop offers. real-time information, decision-making support, greater transparency and increased quality of the services are the main related beneﬁts - schrack seconet is on course to realising them. safeguarding iot. markus kammerstetter contributed the ﬁnal speech on the topic of cyber security. since obtaining a degree in informatics, he has been dealing with the topic of security and is presently a managing director of trustworks as well as head of the secure systems lab at tu wien. around 300 students of tu wien attend his internet security courses each year. following a general introduction and discussion of the current buzz-words, his presentation in graz looked at several real security incidents concerning the internet of things - from ukraine to the recently discovered security leak at nordex control. the ﬁnal part then examined measures for protecting iot environments.. [1–2] smart services – schrack seconet invited guests to a conference at graz airport under this thematic tag.  hermann rath (schrack seconet), herbert hasen- bichler (regional o!ce for fire prevention styria).  moderator silvia gaich, peter plamenik (chief inspector, state criminal investigation o!ce), rené türk (schrack seconet).  numerous customers, business partners and others with a professional interest came to the event.  the speakers in discussion: markus kammerstetter (trustworks kg), rené türk (schrack seconet), stefan grünwald (fh campus 02).  professional support and organisation: silvia gaich (moderator), chris- toph jaritz (schrack seconet, o!ce manager graz), maria sut (schrack seconet).  animated exchange: arnold stengg (ib stengg gmbh), alfred scharl (a16 referat landeshochbau). all persons f.l.t.r.
s h o r t c u t s // pa g e 1 5 visocall ip 6.1 scores at medica mobile highlight. it’s only due on the mobile phone or tablet protection against failure is to hit the market in summer of the staff member. also guaranteed by the server 2018, but beta release 6.1 of redundancy implemented the communication platform rfid technology. already throughout the system. visocall ip has already been available since this octo- a crowd-puller at medica, ber is system release 6.0 modern patient room. the the world’s leading exhibition of visocall ip, which was extraordinary exhibition booth for the medical industry, in presented for the ﬁrst time at of schrack seconet was again düsseldorf in mid-novem- medica last year and proved a visitor magnet this year fol- ber. visitors at the schrack to be a real head-turner with lowing its ﬁrst outing in 2016. seconet stand were keen to its innovative rfid technology. the fully equipped concept see the highlight of the latest the presence of doctors and room with patient’s room generation - the mobile staff nursing staff in the patient’s and nurse station drew in the terminal. it allows signals to room can be set by using a international specialist crowd, be displayed in parallel both contactless rfid transponder which was able to try out the on the nurse call system at on their id card, which really latest high-tech solutions here the nurses’ station as well as takes the strain off the staff. in an authentic setting. schrack seconet at symposium in mumbai newsflash facts & figures gartner business breakfast the internet of things is the cur- rently the most searched keyword at www.gartner.com. a business breakfast arranged by gartner in lochau (vorarlberg) provided exci- ting stimuli and speciﬁc use cases on this hotly discussed topic. rené türk from schrack seconet and alexander deles from ebcont also presented the possibilities for networking ﬁre alarm systems with each other. with the mobile app integral mobile and the web application integral browser, remote access and the internet of things are already a reality at schrack seconet. arab health dubai around 100,000 visitors are expected at arab health from 29 january to 1 february 2018. it is the biggest exhibition for health- care in the middle east and held at the international convention and exhibition centre in dubai. 4,000 exhibitors will be there. schrack seconet will be represented with a presentation by anubhav guglani, head of schrack seconet india was very its own stand at the group stand of well received. he spoke in summer 2017 at a symposium of the ishrae society the austrian economic chambers (indian society of heating, refrigerating and air conditioning engineers) in mumbai and show everything regarding (bombay), at which 250 industry experts and delegates from the healthcare sector took part. modern hospital communication representatives of leading hospitals and specialists for security and building technology and its organisation. last year, discussed the latest innovations and trends in the health sector at this well-attended event. visitors to arab health came from guglani’s contribution was one of the absolute highlights of the conference day, as he succee- 150 countries, with the gulf states ded in presenting the topic of “fire & life safety in hospitals” in a particularly interesting way. accounting for more than half of ishrae has around 12,000 members in india. the total number of guests..
j o u r n a l // pa g e 1 7 smart services ﬁre&care — smart services have been a central focus of our department at fh campus 02 for more than a decade. why did you focus on this in particular? stefan grünwald — many people in our department have a technical back- ground. extremely mature processes are in place there for product development. things often look di!erent in the ser- vice area, where development frequently takes place ad hoc on the basis of a cur- rent need: a customer has a problem, so a solution is o!ered. we now o!er tools for structured processes, which come into play during the development of the core products. what engineers have developed for the development of goods, we transfer to it-supported services. ﬁre&care — new technological possibil- ities also trigger reservations. where are the limits for smart services? stefan grünwald — advances in infor- matics are enormous. it is found every- where nowadays and o!ers us a great deal of potential. however, new technologies can be used both in positive and less posi- tive ways. experience shows that societal behaviour, and even more so the legal sys- tems, are limping along a good ten years behind the technical progress. for exam- ple, e-commerce has been around for a long time, but return deadlines for online purchases are a relatively new phenome- non. another example would be customer data: what can businesses do, what not? i personally take a pragmatic view of everything: each new technology is also used. it simply needs a little time for society, business and the legal system to react to new technical possibilities and embrace them. about the person fh-prof. stefan grünwald graduated from tu graz with a degree in industrial engineering (mechanical engineering). he dedicated his dissertation, which he wrote in 2003, on the “inﬂuence of the digital network economy on the strategy and business model of companies”. he held positions at tu graz, including head of the busi- ness solution lab, since when he has dealt with strategic management, information and project management (systems engineering). since 2006, he has held various roles in the it & business informatics course at fh campus 02 in graz and is presently the director of several degree and training courses at the uni- versity of applied sciences. “we transfer the quality of the product development of goods to the service area, which is suppor- ted by it.” fh-prof. stefan grünwald, fh campus 02, graz p rofessor stefan grünwald from fh campus 02 in graz spoke at the event “smart services for building security” by schrack seconet in graz. in an interview, he talks about the challenges of big data and the develop- ment of software-based services. ﬁre&care — the topic of your presenta- tion was smart data services. what is needed to make a service truly “smart”? stefan grünwald — on the one hand, ser- vices are smart, when they solve a cus- tomer’s problem and deliver a real beneﬁt. on the other, smart services become ac- tive of their own accord – they o!er a solution before a problem becomes acute. ﬁre&care — a lot of innovation is tak- ing place around the topic of big data. what is the central challenge here? stefan grünwald — the central topic is the quality of the data – the right infor- mation at the right place and in the right structure. companies often produce masses of data, but without proper prepa- ration a reasonable outcome isn’t possi- ble. that’s why it’s important to address the source: what information do we have and of what quality is the data available? it’s about obtaining the right data and pre- paring them so that they are capable of supporting decisions. i o d n k a / k c o t s i : i n o t a r t s u l l i
c o m m e n t // pa g e 1 8 the digital patient our securwatch ip system - peo- ple in need of protection can use it to move around freely, yet under a reli- able security screen. success story of wearables digitisation is also changing the care given on wards. intelligent applications relieve sta! in their daily procedures, allowing them to concentrate more on care. on the other hand, patients experience greater comfort and feel empowered through their higher degree of in- dependence and self-responsibility. the situation in the private area is very similar, too: assistance sys- tems and gadgets, which track vital data with sensors, became extre- mely popular within a very short space of time. in 2016, around 150 million wearable o!ers were sold worldwide; by 2020, the sales of ﬁtness trackers, smart patch- es and other products are expected to more than double. not least, this also documents a fundamentally high level of receptiveness to technological progress in the healthcare sector. “digital innova- tions can make an important contribution to raising the quality of services in the healthcare sector, fulﬁlling increased security requirements and standards, and at the same time ad- hering to budget possibilities.” christian wimmer, schrack seconet challenges of the 21st century the digital health market is charac- terised by entirely di!erent o!ers and interests, but two success crite- ria are deemed decisive for both pri- vate and professional applications: digital innovations can only be suc- cessful when they o!er new solu- tions for problems and when they meet ﬁnancial requirements. on the level of the individual as well as so- ciety as a whole, our health system is faced with major changes. digital innovations can make an important contribution to raising the quality of services in the healthcare sector, fulﬁlling increased security require- ments and standards, and at the same time adhering to budget possibilities. christian wimmer heads up product management healthcare at schrack seconet. d igitisation is changing our society massively. in hardly any other area is this so strongly evident as the healthcare sector. medica in düsseldorf once again impressively demonstrated this. digitisation was the central topic at the most impor- tant exhibition for the medical in- dustry, with huge innovations across the topic of e-health. digitisation in the service of health digital technologies can open up new possibilities for the treatment of patients. robots can already place needles for infusions, and initial ap- plications based on artiﬁcial in- telligence that have nearly reached market readiness can be found in medical imaging. healthcare is also one of the ﬁelds of application with the highest potential in the inter- net of things. rfid is one of the key technologies in this area for the identiﬁcation and exchange of infor- mation. wearables based on rfid are already capable of continuous- ly providing patient data. we make successful use of this possibility in
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the smart network for fire alarm systems integral wan new to the integral product family starting in 2018, the premium network integral wan will bring a new dimension to the networking of ﬁre alarm systems. systems will be connec- ted to each other regardless of age and distance, with external ip-based networks also in use. integral wan reduces time expenditure and therefore costs, and creates a high degree of ﬂexibility and investment certainty - the network can also be expanded at any time. more on integral wan: in this magazine and at www.schrack-seconet.com